Membership
Research without friction.
LEVEL membership gives serious researchers priority access, better pricing, and the documentation infrastructure to move faster.
Researcher
Full catalog access with standard documentation for qualified research professionals.
- ✓Full catalog browsing
- ✓Standard CoA on order
- ✓Research-use documentation
- ✓Email support (48h response)
- ✓Order history
Pro Researcher
Priority access, member pricing, and a dedicated research support line for active labs.
- ✓Everything in Researcher
- ✓10% member discount on all orders
- ✓Priority fulfillment (1–2 day processing)
- ✓Pre-release lot notification
- ✓Quarterly research digest
- ✓Priority CoA delivery (24h)
- ✓Dedicated support (24h response)
Lab Partner
Enterprise-grade terms for academic institutions, CROs, and high-volume research labs.
- ✓Everything in Pro Researcher
- ✓15% institutional discount
- ✓NET-30 payment terms
- ✓Bulk order pricing on request
- ✓Dedicated account manager
- ✓Custom lot reservations
- ✓Institutional CoA package
- ✓On-site consultation (annual)
Common questions
Membership FAQ
Yes — Pro and Lab memberships can be cancelled at any time from your account dashboard. Your benefits remain active through the end of your billing period.
Academic labs, contract research organisations (CROs), biotech companies, and private research facilities with documented research programs qualify for Lab Partner terms.
Pro and Lab members receive lot-specific CoAs within 24 hours of order confirmation. Free accounts receive CoAs within 72 hours.
Yes. Member discounts are applied automatically at checkout once your account is verified and your membership is active.
More questions? View full FAQ or contact our team.